Fired My Best Client Last Week. Zero Regrets.

They paid $18,000/month. They also sent emails at 11 PM expecting same-night responses. Moved the scope. Twice. Without adjusting the contract. Made my team feel like vendors, not partners. Questioned every decision in front of their own junior staff. I gave them 30 days notice last Monday. My team's response? Three people cried. Tears of relief. Here's what I've learned about premium clients: The best ones make your team better. The worst ones make your team look for other jobs. Revenue isn't the only metric that matters. If a client costs more than they pay — in stress, morale, and time — they're not a premium client. They're an expense with a logo. Know your worth. Then charge it. #AgencyLife #ClientManagement #Leadership #BusinessGrowth #KnowYourWorth